Example SaaS.bot package

Failed-payment recovery for small gyms

A shareable JTBD-to-micro-SaaS operating package.

JTBD

Recover failed Stripe subscription payments for small gyms without awkward manual follow-up.

Customer

Small gym owners and billing staff who lose revenue when recurring member payments fail.

Domain model

Invoices, members, retries, messages, payment links, staff handoffs, receipts, and recovery states.

Workflows

Stripe webhook -> classify failed invoice -> send member email -> open payment link -> retry payment -> escalate risky accounts -> issue receipt.

Brand

Trustworthy billing assistant for small gyms. Direct, calm, member-friendly, and never shaming.

Positioning

Recover revenue without awkward manual follow-up. Simpler than retention suites and more humane than generic dunning.

Competitors

Stripe dunning, Churnkey, ProfitWell Retain, manual VA workflows, and owner-managed spreadsheets.

Launch checklist

Connect Stripe webhook, verify email domain, configure payment settings, approve member copy, define escalation rules, test receipts, and set retention policy.

Monitoring loop

Track recovery rate, email opens, link clicks, paid invoices, staff interventions, repeated failures, and copy changes to test weekly.

Agent runbook

Generate schemas, routes, jobs, member copy, admin screens, webhook tests, email tests, escalation checks, proof export, and next-agent tasks.